+20 (3) 5455024
info@familytours.com.eg
Effective Date: April 28, 2025
At Family Tours (“we”, “our”, “us”), protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our travel services and ready-made travel packages.
By accessing or using our website (https://www.familytours.com.eg) and services, you agree to the terms of this Privacy Policy.
When you interact with Family Tours, we collect personal information such as your name, address, phone number, email address, and travel preferences. We may also collect passport information when needed to process travel bookings, as well as payment details to complete transactions. In addition, when you browse our website, we gather information such as your IP address, browser type, device information, pages visited, and other browsing behaviors. We also collect any communication you send us, including messages, inquiries, and feedback.
The information we collect is used to provide, operate, and improve our services. It enables us to process your travel bookings, payments, and reservations efficiently. We also use your information to communicate with you regarding your inquiries, upcoming trips, promotions, and service updates. Additionally, your preferences help us personalize your travel experiences. We may use the information to comply with legal obligations and respond to lawful requests from regulatory authorities.
Family Tours does not sell your personal information. We may share your data with service providers such as airlines, hotels, tour operators, and travel insurance companies to complete your travel arrangements. We may also work with technology partners who assist us in managing our website, payment processing, and communication systems. In cases where it is required by law or necessary to protect our rights, we may disclose your information to regulatory authorities. We ensure that all third-party partners maintain the confidentiality and security of your information.
You have the right to access, correct, or update your personal information at any time. You may also withdraw your consent to certain uses of your information, subject to legal or contractual restrictions. If you wish, you can request that we delete your personal information from our systems. Furthermore, you can opt out of receiving promotional communications from us at any time. To exercise any of these rights, please contact us at info@familytours.com.eg.
We take reasonable technical and organizational measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your personal data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies help us provide a more personalized experience. You can manage or disable cookies through your browser settings at any time, although some features of our website may not function properly if you do so.
Since Family Tours is based in Canada, your personal information may be processed and stored within Canada or in other countries where our third-party service providers are located. When your data is transferred internationally, we take appropriate safeguards to ensure that your personal information remains protected according to applicable privacy laws.
Our website may contain links to third-party websites, such as airlines, hotels, and travel-related services. Family Tours is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. We will post the updated policy on our website with a new effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Family Tours
Email: info@familytours.com.eg
Phone: +20 (3) 5455024
Website: https://www.familytours.com.eg